Privacy Policy

• Information you give us. Name, business name, job title, email address, phone number, property address, unit or room counts, and any details you include in a quote request, form submission or message.
• Service and account information. Details needed to prepare proposals, schedule installation, provide support, and bill your account.
• Automatically collected information. IP address, browser and device type, referring page, pages viewed and time on page, collected through cookies and similar technologies used for site analytics and visitor identification.

• Respond to quote requests and inquiries, and prepare proposals and pricing.
• Provide, install, service and support the systems you order from us.
• Administer accounts, invoicing and payments.
• Send service notices and, where permitted, relevant business communications.
• Improve the Site, measure marketing performance, and prevent fraud or misuse.

We do not sell personal information. We share information with service providers who work on our behalf — for example programming providers and distributors, installation subcontractors, hosting and analytics vendors, communications platforms, and billing and payment processors — only as needed to deliver the services you request. We may also disclose information when required by law, to enforce our agreements, or in connection with a business transfer.

The Site uses cookies and similar technologies to keep the Site working, remember preferences, and understand how visitors use our pages. Most browsers let you refuse or delete cookies; some parts of the Site may not function as intended if you do.

If you provide a phone number, you may receive calls or text messages from us or our representatives about your inquiry or account. Calls may be monitored or recorded where permitted by law for quality and training purposes. You can ask us to stop contacting you at any time using the contact details below, or by replying STOP to a text message.

We keep information for as long as needed to provide services, meet business and legal obligations, and resolve disputes, and we use reasonable administrative and technical measures intended to protect it. No method of transmission or storage can be guaranteed to be completely secure.

You may request access to, correction of, or deletion of the personal information we hold about you, or ask us to stop sending marketing communications, by contacting us. We will respond consistent with applicable law. Marketing emails also include an unsubscribe link.

The Site is intended for businesses and property operators and is not directed to children, and we do not knowingly collect personal information from children.

The Site links to third-party services, including our billing portal and programming provider pages. Their privacy practices are governed by their own policies, not this one.

We may update this Privacy Policy from time to time. The effective date above shows when it was last revised, and continued use of the Site after an update means you accept the revised policy.

Sat Star Communications LLC
Email: info@satstarcom.com
Phone: (800) 445-1139